27 June 2019
Social care as received by many older people is in restraint. It has become depersonalised and a thing to be endured. Care providers are controlled by local government specifications and national regulators. In state paid for care packages there is very little room for deviation on a care plan, yet the mantra is that care should be person centred and consumer directed. Private fee payers and individuals receiving direct payments have some flexibility, but the worry of any care provider is that when their care provision is audited an individual inspector may not view the flexibility in the same light. Many care homes have been given negative marks by regulating inspectors but hidden within the reports are the messages that, when asked, relatives of the residents were happy with the service that was being received. Who should be the judge here? Social care, not production line care, should be the aim of everyone involved in care provision. We just have to ask ourselves how we would like to be cared for if the needs arise.