March 09, 2006 -- Able Newsflash No.6
CSCI Complaints - for the period April 1st to 30th September 2005 the CSCI reported over 3,400 complaints against regulated services. Of these 85 percent relate to care homes, 9 percent relate to domiciliary care agencies and 5 percent relate to children�s homes. In 41 percent of the cases the person making the complaint was a relative or other carer. In only 4 percent of the cases did service users make the complaint.
Market Forecast 2004-2008 - The prospects for the UK domiciliary care market remain positive. Between 2004 and 2009, MBD expect the market for domiciliary care to increase by 17 percent in real terms, taking the value to �54.6 million at 2004 prices in the latter year. The market is likely to remain driven by the ageing of the population and the desire amongst the elderly to retain the independence of remaining in their own homes. (MBD - Market and Business Development Ltd, Manchester).
Carer Training Information
Standard 20 of the Domiciliary Care National Minimum Standards Regulations states in section 20.4 that "50 percent of all personal care by the provider to be delivered by workers NVQ qualified or equivalent, or better by 1st April 2008."
NVQ qualified means at a minimum of level 2.
Carers who achieve success at Level 2 (City and Guilds awarding body) will have studied the following four mandatory units:
In addition to the above there is a further five units from a range of options that cover personal cleanliness, eating and drinking, toileting and moving and handling. These will relate specifically to your workplace, e.g. residential home, private individuals home, etc.
- Fostering individuals equality and rights
- Promoting effective communication and relationships
- Promoting health, safety and security.
- Protection of individuals from abuse.
Standard 20 states that the above does not apply to employment agencies solely introducing workers.
A detailed review of the CSCI�s training target is to be made available by 1st July 2006.
Live In Carer Salaries
The following information came from the following agency web sites.
Able Community Care, Norfolk: Salary range �399 - �680 per week.
- Consultus Agency, Kent: Salary range �364 - �525 per week.
- Christies Care, Suffolk: Salary range �340 - �450 per week.
- Sunshine Care, Devon: Salary range �371 - �560 per week.
In House Section
Staff from Able Community Care have visited existing or potential clients in Norfolk, Hertfordshire, Devon, Derbyshire, Surrey and Essex this week.
Respite Post - Post Operative Care for elderly lady in Hampshire. Salary �579.00 inc.
Independent Living Fund
The average time to make an offer of financial assistance has come down from an average of 114 days in 2003/2004 to 108 days 2004/2005. Target for 2005/2006 is for 105 days.
Domiciliary Care Agencies
In the year 2004/2005 there were 341 agencies registered in the Eastern Region of England and Wales and just 58 registered in the North East of England.
In 2004/2005 a total of 17 registrations for domiciliary care agencies were refused by CSCI. Of these 6 were in London.
We hope you have enjoyed reading this and "see you next week".
Angela Gifford, Proprietor
Able Community Care.