The Commission for Social Care Inspection currently has 2200 staff. 350 of these posts will go before the end of the year. A recent union survey found that the existing staff feel overloaded, CSCI was losing its capacity to deliver and half of the staff felt undervalued.
In last weeks edition of Community Care CSCI placed an advertisement for Regulatory Inspectors for the West Midlands Region. Salary range is �30,449-�35,298 per annum (pro rata) dependent on expertise. Fulltime, part-time and job share positions available as well as 2 year secondment position.
A new computer system has been installed in the offices of Able Community Care this week. Preparatory work has taken approximately a year and doubtless there will be a few teething problems in the early days, but we are confident that the result of the installation will allow us to provide a better service to all our clients and carers. An advice note is sent for each booking by mail, however, many of our clients and carers are now receiving their advice note by email. If you would like to receive yours in this manner, please let our Administration Office know by emailing to
Interviews have been held in Derbyshire this week for potential carers. Out of ten interviews arranged only four care workers have been offered a place on our Register of Care Workers.
A further care worker interview was held in Brighton.
Potential new clients have been visited in Lancashire.
Training re peg feeding has taken place in the home of a client in Essex.
A new post has commenced in Cambridgeshire for a frail elderly lady suffering with confusion. Care Manager Sam Clarke. Salary �547.00per week inc.
An advice note is sent for each booking by mail, however, many of our clients and carers are now receiving their advice note by email. If you would like to receive yours in this manner, please let our Administration Office know by emailing to:
One in 5 British adults have elderly parents who require care and assistance and 1 in 4 of those aged over 65 will require some form of long term care.
Question asked of Able Community Care in November 2003
Question - How do I make a complaint about a Council Department that has recommended and made plans for me to have a shower installed ( I am disabled). I have now been waiting over a year. All my calls to date have not given me any positive answers as to when I can expect installation.
Answer - If your calls to date have just been making enquiries rather than an actual complaint in relation to the poor service you feel you are receiving, then go back to the department and specify that you are making a formal complaint. You could make a telephone call but a may be more effective. If you do not receive satisfaction after your official complaint then telephone the Council Department of Corporate Services and Monitoring and request a form on how to make a complaint against the Council. (again you could write if you prefer). There are strict guidelines laid down when complaints are received via this route and within ten working days you should receive a written reply setting out the situation and how matters will be put right.
Other ways are to complain, if you do not get satisfaction is to your Local Councilor or Member of Parliament. A call to your Council Officers general enquiry line will give you their names and contact details.
We hope you have enjoyed reading this and "see you next week".
Angela Gifford, Proprietor
Able Community Care.