March 07, 2013 -- Able Newsflash No.363

Care News

The CRB process volunteer disclosure applications free of charge and volunteer applications account for between 20% and 25% per year.

Guidance has just been given by them as to how a volunteer is defined:

A person engaged in an activity which involves spending time, unpaid (except for travel and other approved out-of-pocket expenses) doing something which aims to benefit some third party other than or in addition to a close relative.

To qualify for a free-of-charge volunteer check you have to be certain that the applicant does not directly benefit from the position the DBS (Disclosure and Barring Service) application is being submitted for. The applicant must not:

It appears that a minority of applications have been incorrect and in January a Registered Body was struck off for submitting inappropriate volunteer applications.

Further information can be found at:

The Bladder and Bowel Foundation have published a new guide: "Catheter Care – A guide for users of indwelling catheters and their carers".

You can request a hard copy by emailing them at or by calling them on 01536 533255.

The Open Day referred to in the "In House News" section below was interesting in an unexpected way, namely that some people are not aware of help and advice that is available to assist them or their family member at a time of need. A high percentage of the people who attended were not aware of the Attendance Allowance, were not aware that Falls Prevention initiatives were in place and easily accessible, one person was unaware of the fact that some items purchased for her disabled husband may be vat free and another person was unaware that if you were unable to take your wheelie bin down 20 steps because of a disability a call to your local council would arrange for it to be collected and brought back up the steps.

Question of the Week

"I recently attended a cremation late afternoon and in a conversation learnt that because the cremation had been scheduled for after 3.00pm, an additional £100.00 charge was applied. Is this standard practice?"

Answer : Since hearing of this I have looked at several Fees/Charges lists for crematoria in the UK and charges do vary for differing services, time slots, etc. So although it is not standard practice, it is not unusual.

Interesting Information / Statistics

Personal health budgets easy read leaflet published

A revised version of the information leaflet about the personal health budgets pilot programme, in easy read format is published. Personal health budgets are one of the ideas that the NHS is working on to try to make it easier for people to get the NHS care that is best suited to them.

The easy read is for people being offered a personal health budget, and can be used by healthcare professionals, commissioners, and support organisations. It explains what a personal health budget is, and includes answers to frequently asked questions, personal stories and further sources of information.

By April 2014, subject to the pilot’s independent evaluation, everyone receiving NHS continuing healthcare will have the right to ask for a personal health budget, including a direct payment for health care.

In-House News

We have received our Draft Inspection Report from CQC and we are delighted to announce that we have met all the Standards inspected. The pdf Report can be seen online here:

Two potential clients have been visited in Scotland.

A Care Manager attended an 'Infection Control' workshop.

MH training, review visits have been carried out in Norfolk and a client review took place in Middlesex.

Three potential live-in carers have been interviewed in Norfolk and Scotland.

A new post has commenced for an older gentleman needing support in Berkshire. Care Manager is Christina. Weekly wage is £535.00 inc.

We held a "Care Open Information Day" in Woodbridge, Suffolk last Friday for members of the general public.

Client Profile

Theresa was born in 1917 and in 2010 decided that to remain in her own home she needed some general support. Theresa tried a few weeks live-in care, had a break and then had another few weeks. The experience told her that she could stay in her own home with a live-in carer service and the cover has been continuous since January 2011. Theresa has three regular carers, one of whom is the first lady who was introduced to her.

If you enjoy reading this please forward it to anyone else who may also find it of interest. They can also subscribe for their own weekly copy from our website:

Best Wishes,
Angela Gifford, Director
Able Community Care Ltd.