December 11, 2008 -- Able Newsflash No.148

Care News

With effect from this week patients will be able to visit the NHS website and review and comment on the services they received in hospital when they were a patient. They will be asked to comment on five areas of care:

  1. Dignity and respect.
  2. Cleanliness.
  3. Whether doctors and nurses work together well.
  4. Whether you felt that you were involved in decisions around your care.
  5. Would you recommend the hospital you were a patient in?
The results of this feedback should result in patient centred service provision.

CSCI has closed a care home in Leicestershire after finding that the welfare and safety of the older residents were at risk. For further details visit the website of

The Wales Audit Office estimates that 800,000 people in Wales have a long term illness which puts an unsustainable demand on hospitals.

In-House News

Prospective clients have been visited in Gloucestershire, Lincolnshire and Bedfordshire.

Interviews have taken place in Norwich and Wiltshire.

A new post has been started in Nottinghamshire for a young man with CP. Care Manager is Alan Wilson 01603 281916. Weekly salary is �587.00 inc.

Two care reviews have taken place in London.

Mrs K. became a client of Able Community Care in May 2005 after she had a stroke. A continuous live-in care package has been provided for Mrs K. since that time until her death last week.

Interesting Information

This week I have been sent information about eleven domiciliary or nursing agencies that are up for sale. Agency turnovers range from c�82,000 � c�3,000,000. If any reader would like further information please contact Kate Baines at the Axis Partnership 01284 716000.

Multiple Sclerosis costs the Welsh economy �67m per annum.

31 Brits have died since 1996 by watering their Christmas trees while the fairy lights were plugged in.
(Source: Union Jack Blab)

Question of the Week.
"I have read over the years that people have been moved from residential homes to a new one when they do not wish to go, in many cases because the home in question finds the resident difficult. I have been told that new legislation is coming in which will prevent this?"

Answer : From December 1st this year, the government extended The Human Rights Act to cover residential homes in the voluntary and private sector. This means that before a resident has their placement terminated, appropriate discussion and assessment will have to take place with all concerned. Quite simply, the residential establishment cannot just end a person�s contract with them even if it is for financial matters, difficulties with the resident themselves or even their relatives.

We hope you have enjoyed reading this and "see you next week".

Best Wishes,
Angela Gifford, Proprietor
Able Community Care.