October 23, 2008 -- Able Newsflash No.141

Care News

Hillingdon Council provided an elderly gentleman with home care after the death of his wife. The home care provided did not comply with his assessed needs as in his care plan. The gentleman concerned was, whilst living at home, admitted to hospital. Upon discharge he did not have a proper assessment of his needs and he was admitted to a residential home against both his and his families wishes. Once in the home, he was assessed as a permanent resident and as a result charges were made.

Following complaints made by his family the Ombudsman has found Hillingdon Council guilty of maladministration causing injustice with reference to the care provision for this elderly man.

As a result the Council has agreed to:


The Dept. of Health is considering allowing people to self refer to some health service professionals such as dieticians, speech therapists, physiotherapists and podiatrists. There are already some self referral schemes in place and it is part of a drive to free up GP�s to allow them to concentrate on more complex care.

The Government report will be published this week showing how such schemes can speed access, reduce absenteeism from work and increase satisfaction levels with the care services.

In-House News

Spot checks have been taking place in East Anglia.

Care Managers Katie Clarke and Sarah Wright attended a course on �Supporting Continuing Re-ablement�.

A new post has commenced in London for a lady age 47 who requires stroke aftercare. Care Manager Sam Clarke. Weekly salary �598.00inc.

Office staff are supporting The Breast Cancer Campaign on 31st October when both male and females will be wearing something pink. We are also making and selling pink cakes with a cup of coffee, so if you are a carer or a reader of this Newsflash and are in the area of the office, call in and see us all in a different light!!! PINK.

Interesting Information

Counsel and Care studied figures from 34 local authorities in England and found that the average hourly charge for home care services was �12.84 up 16% from 2007.


Question of the week
(One which we are asked several times a week).

"What is the cost of a live-in carer package?"

Answer : All clients are individually assessed and then an Offer of Care is made giving the exact cost of the proposed, live-in care package.

However, for guidance we are happy to give you an "average" figure which is �720.00pw. This will include the carer's wages, agency fee inc. of vat, an allowance for food, travel and averaged out over the year, for easy cost purposes, holiday pay.


Carers Rights Day is on Friday 5th December and Carers UK are hoping that awareness of the day, will encourage carers both new and old to think about whether they are claiming the benefits they are entitled to. It is estimated that carers are missing out on �740million per year in unclaimed benefits yet many are struggling to make ends meet.

They are hoping that advertising this day will increase the take up of benefits and the message has to be that if you are aware of any person who is caring for a loved one or friend, suggest that they contact Carers UK on 0845 241 9379 to see if they are missing out.

We hope you have enjoyed reading this and "see you next week".

Best Wishes,
Angela Gifford, Proprietor
Able Community Care.