May 22, 2008 -- Able Newsflash No.119

Care News

The hourly charge for domiciliary care in Neath Port Talbot payable by many elderly residents has increased from �8.00ph to �10.00 per hour, a 25% increase. Some residents who have been paying �640.00 per month will now see their cost rising to �880.00 per month.
(Source: this is

South East Essex Nursing and Domiciliary Care Agency for sale. Established in 2004 agency provides staff to residential homes and for social services. Gross income �130,000, sale price �129,995. Further details are available from Daltons business. Ref. SE70601

CSCI - number of registered homecare agencies up to March 2007 was 3,481. In 2007, the number reaching the National Minimum Standards was 78%.

In-House News

Potential carer interviews have taken place in Banbury,

Potential clients have been visited in Cambridgeshire.

Carer interview has taken place in South Wales.

A client review has taken place in Stockport.

A new client post has commenced in Norfolk for a gentleman with a terminal illness. Care Manager Jackie Maaz 01603 281914. Salary �598.00inc.

Interesting Information

Jargon(Source: DOH)

Answers to further questions from our annual customer satisfaction survey:

Question 4:
"Does the help you receive enable you to remain as independent as you can?"

Apart from one client who could not communicate, one client who emphasized that she was totally dependent on her carers, one client who answered with a ? and two clients who had experienced an incident with a carer whereby they felt that their independence was reduced. e.g. carer had refused to comply with a request on safety grounds the remainder of our clients who answered said �yes�.

Question 5:
"Are you getting help as agreed on your Care Plan?"

Apart from client who could not communicate, four clients who did not think the question was applicable, one stressed that a car driver was a strong preference, 100% of our clients said �yes�.

Like to help... an urgent request for short term, �home from hospital� care came into the office Tuesday morning by email. The writer was asked to phone in with further details. Hospital patient was discharged to her own home next day with one of our live-in carers.

We hope you have enjoyed reading this and "see you next week".

Best Wishes,
Angela Gifford, Proprietor
Able Community Care.