Helping Elderly And Disabled People Switch To Digital TV

The Digital Switchover Help Scheme is run by the BBC under an agreement with the Government, to help elderly and disabled people make the change to digital TV and decide which of the option features and benefits they would like.

The eligibility for help is anyone who;

  • is aged 75 or over or;
  • has lived in a care home for six months or more, or;
  • gets (or could get) certain disability benefits, or;
  • is registered blind or partially sighted.

All people who are eligible should have been contacted by the Digital Switchover Help Scheme but may not have done anything about it.

If you know of a person who has any of the above eligibility criteria, check to see if they have done anything about getting all their TV sets changed to digital TV. Failure to make the change to digital TV will mean that in the near future people who may rely on their TV will find themselves left without it.


The Digital Switchover is now complete across the UK and the Digital Switchover Help Scheme closed to new applications on November 24 2012.

The Help Scheme telephone number was 08456 505050, this number was then adopted by Digital UK but has been replaced by 03456 50 50 50. Digital UK supports Freeview viewers and channels, providing people with information about their options for receiving terrestrial TV and advice on reception and equipment.

You can get advice on the scheme by calling 0800 408 5900 - This help line is operated by the BBC and the call is free from a UK landline. Lines open from 8am to 8pm weekdays, and 8am to 6pm at weekends.

The website for further information is:

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